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CUSTOMER SERVICE at NASER JEWELERS

We offer the following services mostly done on the premises:

  • Diamond and gemstone setting
  • Jewelry design services
  • Sizing of jewelry in most every metal
  • Fine jewelry manufacturing
  • Diamond and gemstone repair including lapidary services
  • Pearl and bead stringing
  • Gemstone matching services
  • Wristwatch and small clock repair
  • Engraving
  • Jewelry appraisal services

Consultation

Our certified gemologists and jewelers will work with you to find the best jewelry to meet your desires and needs. Our expertise includes engagements and weddings, other special occasions, fashion accessories, watches, and custom designs.

Custom Design

Using the latest technology, we are now able to mold your own jewelry setting! By using a Computer-aided-design (CAD) system, we can shape a mounting for a ring, necklace, bracelet, earring, or whatever you want.

Warranty

Naser Jewelers warrants our jewelry for as long as you own it, provided the jewelry is not abused.

Setting

Naser Jewelers provides the free setting of a diamond and separate mounting purchased from us.

Sizing

Naser Jewelers provides free sizing of rings purchased from us.

Cleaning

Naser Jewelers provides free cleaning, free maintenance, and free inspections as long as you own the jewelry purchased from us.

Repairs

Repairs are quick! In order to provide our customers with the highest quality customer service, we have our own in-house repair and custom design center. Having our own master goldsmiths on premises allows us to better serve you with most repairs done while you wait, or the same day. And when you buy a ring from Naser Jewelers, you’ll be able to wear it home the same day.

Laser welding - We were one of the first jewelers in the country to add laser welding technology. This new technology offers us the ability to do repairs that we were not able to do with traditional methods and cuts our completion time in half on complex and intricate work.

Appraisals

Appraisals on initial purchases are free. This free service is valuable for your insurance records.

Naser Jewelers will appraise other jewelry for a nominal appraisal fee.

Education Center

Please check out our Education Center.

 

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